MAYBE A FINGER AIN’T SO BAD….

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Wow..I really don’t know how to start this off but i’ll just summarize my experience in one word. TERRIBLE! You’d think i’d learn from the infamous WacArnolds incident but no….

(Disclaimer: The following incident below is in no way altered or exaggerated for your laughing experience. This is really what went down)

On a Saturday afternoon (I work at a bank) I go on my much deserved lunch break to a local Wendy’s down the street. My mouth set on a spicy chicken meal. The #6. I pull up in drive thru, give the girl my order (she was very pleasant unlike the other employees) I pull up to the 2nd window and pay for my meal. I wait for a few minutes until the pleasant girl pokes her head out drive through and informs me that I have to pull over because the fries “weren’t done.” The driver before me also had to pull up (probably for his “un-iced” soda or something..w/e) so I had to pull over and park. (OK fine…this happens occasionally) After another 5 minutes of my wasted lunch break someone brings out my meal. I go back to work and open my sandwich only to find what looks like utter complete CRAP! My “meal” consisted of a sandwich that looked dryer than a California raisin sitting in the Sahara desert. There was no “chicken” to speak of. So, with no more time in my lunch break I decide to call and complain (at the very least) but I was unable to find that particular store’s number because it was not listed in the phone book. I called another local Wendy’s in hopes of getting in contact with the Wendy’s from hell, and the manager there told me they get a lot of misdirected complaints to their store. This is not the first time i’ve had a problem with that particular store either, so it was definitely not hard to believe. He also gave me the wrong number. With nothing else left but an empty stomach and mounting frustrations, I decided I would take the sandwich back and get a refund. Trust me, if you would’ve seen this monstrosity of a sandwich you’d do the same thing…

>>>>Fastforward to 3:00..I head straight over to Wendy’s for my refund. I go inside this time and encounter an employee who seems to have no more than a 8th grade education and a pure disdain for educated young black woman (that’d be me).

Ignorant ass employee: May I hep you? *snickers*
Me: *shows employee sandwich pile of crap and describes dilemma*
IAE: What time you come in?
Me:
Uhhh.1:30..*explains attempt to contact them*
IAE: If you woulda looked in the phone book you would’ve found the number..So what did you want?
Me: (oh no this bitch didn’t) A refund..I want my money back for this “sandwich”

At this point another 4 employees with undone hair and sloppy tee-shirts gather round with mops and various fast food worker items. They’re all staring at me and pointing the finger at each other for the fucked up sandwich. Here is their conversation:

IAE #2: Who was on sandwich dutie???
IAE #3: It wasn’t me!!! It was IAE#4
IAE #4: *pretends to mop in silence*
IAE #1: Damn, I can’t wait to leave here nigga!!
IAE #3: Me too nigga..What time ya bus come??
IAE #1: 12:30 bitch..last bus and you know this niggaaa!!! *laughs*
Pleasant girl: *smiles and mops*
IAE #2: *goes to dispose of sandwich*
IAE #1: Don’t throw that shit away!!
Me: **dazed and con-fucking-fused**

I felt like that spicy chicken sandwich..Mangled and beat the fuck down. After a few minutes someone decides to call the manager. Finally, someone who can solve this mess and get me out of here. She comes out and once again I explain the situation to her..Here is our conversation:

Ignorant ass manager: You DIDN’T try to call here because I was here all day..
Me: (ready to slap a hoe) Well, I couldn’t get the right number and you are NOT in the phone book. And what the fuck does that have to do what anything? Would you eat some shit like that?! I don’t think so; So why don’t you just give me my fucking money back so I can go home..(stupid bitch) I should call the FDA on yall for this!
IAM: *Get’s nice all of a sudden* Well, I completely understand and i’m going to give you a refund..I fully understand blah blah blah..This won’t happen again blah blah bullshit…

So I get my $4.56 back and peace out that bitch, never to return again…Best believe I contacted Wendy’s (like they give a shit)…I informed them of the pleasant girl, because she was the only one there who acted like she had some sense, but those other mofo’s give fast food workers a bad name (As if there was a worse name than Tonquisha) But that is and will be my last time at Wendy’s..

Taco Bell..you’re up next.

The ultimate manual for customer service workers:

2 Responses to MAYBE A FINGER AIN’T SO BAD….

  1. Jen says:

    OMG!!!! That is exactly why I have to say a prayer before I go to any fast food resturant. There will always be one ignorant mofo that just sets it off. Customer Service does not exsist anymore.

  2. And what made it so bad is that it wasn’t just 1 staff member..It was the entire staff that was incompetent. Even the manager kept getting smart with me…

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